| Q: In what currency are your prices quoted? |
| A: All prices shown are in Australian Dollars. |
| Q. Are you an Australian registered business? |
| A. Yes, our NSW ABN is 60 000 957 433 and our QLD ABN is 54 133 342 122. |
| Q. Do you supply a receipt? |
| A. Yes, we supply a Tax Invoice. |
| Q. What payment methods do you accept? |
A. We accept; MasterCard, VISA and Direct Debit. Our Banking Details will be shown on our pro forma quote. |
| Q. Does the check-out price include delivery? |
| A. No, once we have received your order, will we contact you with a revised total including delivery charges to your nominated address. |
| Q. What delivery methods do you use? |
| A. We freight product by Australia Post, TNT, and Fastway. Which method depends on your location, the type of product and the size and weight of the items. On some items we can express ship, at an additional charge. |
| Q. Where do you freight to? |
| A. We freight to all Australian States and Territories. |
| Q. When will my goods be sent? |
| A. Most orders are despatched daily, if we receive them and payment is processed by 2.00pm AEST. NB: This is for ex-stock items |
| Q. Do you have a minimum quantity and/or a minimum invoice value? |
| A. No, you can purchase as little or as much as you need. |
| Q. Do you sell to trade only customers? |
| A. We sell to trade and retail customers. |
| Q. Do you have a showroom and/or outlet? |
A. Yes, we have Australia's Largest Automotive & Industrial Hardware Showroom. Contact us. |
| Q. Can I return my goods if they are in original condition? |
A. Yes, credit returns are accepted on normal stock items. NB: Conditions apply. |
| Q. Is it necessary to create a Members Logon to purchase from your site? |
| No, simply place items in the shopping basket and check-out. No membership or logon is necessary. |
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